Terms & Conditions
Online Purchase Terms and Conditions General Terms Taekwondotimes.com carries most of the products displayed on our Web Site. In some cases, merchandise displayed for sale on our Web Site may not be stocked at the company’s home office, may occasionally be out of stock or may be discontinued without notice. All prices and services featured on our Web Site are quoted in U.S. Dollars. Every effort has been made to ensure the accuracy of prices, item numbers, availability, and dimensions, however, we cannot be responsible for typographical errors. We reserve the right to correct any errors or omissions. The total order amount, including applicable taxes and delivery charges, will be charged to your credit card or your payment will be due at such time using PayPal at the time the order is placed. Order Cancellations We will accept a cancellation for full refund if the item has not shipped. If the item has been shipped, the return policy and procedures outlined below must be followed. To cancel an order placed on taekwondotimes.com, please contact our Home Office at 319-396-1980. If the item has not shipped, we will credit the full amount paid back to the original credit card or PayPal account. Non-Warranty Returns We make every effort to deliver products that meet or exceed your expectations. In the event that our products do not meet your expectations the following return policies and procedures apply. Return Procedure: Items shipped via parcel post You must notify us of your return within 20 days of receiving the product. Repack the item securely in its original carton. We regret that we cannot accept returns on items returned after 20 days. Shipping charges are not refundable and you are responsible for the return shipping charges. If you receive a damaged, defective, or incorrect item, proof must be provided for an exchange. In the event of a damaged, defective, or incorrect item you will pay for return shipping, which will be refunded when we have received the item in reference. A credit will be issued to the original credit card or PayPal account used for the purchase within fifteen (15) days from when the item has been received at our Home Office. Refunds generally appear on your credit card statement in one to two billing periods. Delivery Process The estimated delivery date is an estimate of the approximate date the product is expected to arrive and is subject to change. We do not guarantee delivery dates unless the delivery date is guaranteed by the delivery company. We will endeavor to keep you informed on the progress of your order. Most items are in stock. We ship via USPS and UPS based on your preference. In rare occasions FedEx will be substituted for UPS. In-stock items typically ship within 2 business days of order acceptance. Legal Taekwondotimes.com may update or modify these Terms and Conditions at any time and without prior notice. For this reason, you should review these Terms and Conditions each time you purchase products from us. Any action relating to the use of taekwondotimes.com must be brought in the state or federal courts located in the State of Iowa, Linn County.
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